Welcome to the HCR EPOS Knowledge Base.

Find troubleshooting steps and support information for your EPOS system, printers, hardware, and card machines. Click the categories below or use the search function at the top of this page.

Categories

Epos / Till Screen Frozen

Till in Demo Mode

Standalone Mode Message Showing on Till

Cash Drawer Not Opening / Working

Kitchen Printer Not Working / Offline

Receipt Printer Not Working / Offline

Bar Printer Not Working / Offline

Epos / Till not working with Dojo card machine

Epos / Till not working with Teya card machine

Epos / Till not working with Clover card machine

Epos/Till Not Turning On