If a till is showing in Standalone Mode, this means it has lost it's connection to till number 1, try each step below one at a time until the problem is resolved.

1. Restart the software: Press Manager Screen, Press Exit Software, Press Yes to exit, Double tap the CES Touch Software icon on the desktop to start the software.
2. Check Till 1 has not been turned off
3. Check the network cable is connected on the till that is in Standalone mode and also till 1
4. Check all network cables are connected on the network switch/router, and that this is turned on and lights flashing
5. If you resolved an issue stated in steps 2-4, try step 1 again.

If all the above has not resolved the issue, please phone for support.